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fREQUENTLY ASKED QUESTIONS
How long will my board last if I put it in the fridge?
All boards are guaranteed to stay fresh for up to 72 hours upon delivery and are tamper sealed. Some items may perish quicker than others if not consumed the same day of delivery or 72 hour window.
Can I make my own custom board or choose my own cheese?
Orders cannot be custom made, as products included vary on season and inventory availability. We do our best to pair different cheeses within each of our boards so our customers experience something new and different within each order. For any allergies, please let us know upon placing order.
Can I take my order out of the box and put it on my own tray?
All board orders are assembled directly on the disposable tray they arrive in and are ready to be consumed directly. Transferring items off the tray may alter the display. Rental trays are available upon request for additional fees.
Do you stay at my event until it is over?
Once we set up orders, we will temporarily leave to accommodate other bookings. Our team will come back the same day or after the event to clean the décor and any set-up.
When do you come back to pick up all décor used for grazing tables?
We will arrive when your event ends or at any specific given time, as long as it does not exceed 5 hours or past midnight. We will clean the surface and dispose of any unwanted food items.
Do you provide the table grazes are set up on?
We do not provide the table or surface grazes are set up on, but we do provide the loan of our grazing décor and serving utensils. Utensils and décor are not for sale.
Can I have my grazing table set up outside?
We will assemble outside as long as it is under a covered surface with shade. We will not set up in direct sunlight to prevent food from perishing quicker.
How long is the grazing table good for at my event?
Grazing tables are safe and consumable for up to 3 hours, as long as food is not exposed to direct sunlight. We highly recommend to store any remaining food in a sealed box or tupperware after this 3 hour period and place directly in a refrigerator (36 degrees Fahrenheit or lower) if you wish to consume any leftovers.
What if my event needs proof of insurance?
We will provide proof of insurance with liability coverage up to $1,000,000.00 upon request.
What if I placed a deposit but want to change my order date?
Change of order dates from your original order date may be subject to additional fees. If there is availability, we will apply the initial deposit as a credit towards your order. If there is no availability for the new date, we will refund you your deposit as long as it falls within our cancellation policy deadline. Please refer to our company policy for all questions on refunds and deposits.